Do You Know a Business in Need of Worldclass IT Support?

BrightWire Networks blog

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with...

BrightWire partners with forward thinking growth companies that strategically embrace technology to achieve business goals. We integrate the entire BrightWire team into our clients’ organization to become their single resource for technology needs. We engage our team to not just fix technology problems but to solve business challenges with unsurpassed service and innovative solutions. Through this collaborative effort, we are a force multiplier for client success.

Technology changes quickly, but the fundamentals of sound business management do not.

I am a business technology professional with a focus on helping companies in the small to mid-size market space get the most from their investment in technology. I place an emphasis on listening first to client challenges, concerns and business objectives. With this "Business-First, Technology-Second" approach, I am better able to offer relevant and cost-effective solutions for their particular business.

My background is comprised of more than 25 years of business management and entrepreneurial experience as a founding partner of three successful start-up companies: Taza Blanca Espresso (retail specialty coffee - 14 years); BrightWire (12+ years); and GeoMax Properties (property management - 10+ years)

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Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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Promoting Profits: Collaboration

With most businesses looking to control costs, their decision makers need to find innovative new ways to do business. One way that many firms can increase productivity without raising costs is to promote a culture of collaboration. Today, we’ll take a look at some of the useful technology that businesses can leverage to improve their output.

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Taking a Look at the Current Cybercrime Statistics

Organizational cybersecurity has to be a priority for every business. These days, companies are getting hacked left and right and being exposed to some of the very worst malware ever created. Today, we will take a look at some cybercrime statistics that will put in perspective just how damaging cybercrime is.

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Tech Giants Are in on AR

Augmented reality has been one of the most cited emerging technologies for the past few years. It was the technology that was supposed to fuel Google Glass, the failed attempt at creating a pair of revolutionary smart glasses. Since then, there hasn’t been much press about AR in the mainstream media and not much is known about major tech companies’ attempts to improve AR technology. 

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Privacy Laws Are Changing Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2020 seems to be a landmark year. This year, companies have to deal with end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important and what to expect in the year ahead.

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Why Should You Outsource Business Processes?

There quite a few reasons that it makes sense for a small-to-medium-sized business to lean on outsourced assets. Let’s go over a few of the biggest benefits that you could see from bringing on these kinds of services, from both a financial and operational stance.

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Why is My Network Slow?

That’s an interesting question, as there are many things that can create some form of lag in a business’ network. Let’s go into some common causes of this slowness, starting with one clear indication that something is up.

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Social Engineering and Your Business

As prevalent as cybersecurity threats unfortunately are today, many users tend to overlook major threats that they just aren’t focused on nearly as much: social engineering attacks. Social engineering attacks are just another means for a cybercriminal to reach their desired ends, and therefore needed to be protected against.

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Google is Introducing Verified Business SMS to Android

How often do you find a message in your SMS inbox that has clearly come from a business, but you almost have to wonder, simply because the incoming number seems to be randomized? Google has taken notice of this challenge, and so has rolled out a means for businesses to confirm that they are in fact the ones sending a particular message. 

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Tip of the Week: Useful OneDrive Features

Microsoft has a well-developed reputation for creating software that enables users to achieve their work objectives, especially in the business setting. Here, we’re diving into a few capabilities of one such software title, OneDrive, to review some of the features that a user might want to take advantage of.

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How to Tell When Your Technology Needs Upgrading

The curious thing about information technology is that, while it improves as any other technology would, the environment can accelerate the various changes made to it at various rates. As a result, knowing when your business needs to upgrade its technology isn’t always so cut-and-dry. To help, we’re sharing a few clear indicators that hint that the time has come.

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Defining Shadow IT and Its Risks

IT administrators are pretty particular about what software is used on the networks that they manage. This is not because we have any vested interest in the software itself, it’s because of the inherent reliability of the software they manage. They’ve tested it, they manage it, they know it. When an organization starts dealing with employee-downloaded software--especially if there is no procedure in place to report additions to IT--they can quickly lose control over the network. 

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Tip of the Week: Simple Practices to Secure Your Wi-Fi

Wi-Fi has swiftly become one of those amenities that we just expect to have, including in the workplace. While it does make work around the office more convenient, it should not be at the cost of your security. To help prevent this, we’re reviewing a few key Wi-Fi security considerations to keep in mind.

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Is HealthCare IT Improving? In a Word: Absolutely

Improvements in technology have allowed us to come a long way since the days of our ancestors, which is made exceptionally clear by our developments in the realm of healthcare. There are so many ways that healthcare providers can use information technology to their advantage, so we’ll cover a select few here.

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Don’t Migrate to the Cloud Unless You Consider This

We hear a lot about the benefits of moving your business to the cloud. It can reduce that big expense on new infrastructure and the ongoing management costs. The cloud can increase the effectiveness of your IT budget. It can add functionality and increase user satisfaction. 

Businesses are rapidly moving all or portions of their IT to the cloud, and for a lot of good reasons, but before you do, it is important to remember the following:

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Voice over Internet Protocol is a Valuable Tool

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Tip of the Week: Spotting a Phishing Attempt

With email being such a huge part of doing business, phishing has become a favorite tool of many scammers. To fight back, it is key that you know how to recognize a phishing email, so we’re dedicating this week’s tip to doing just that.

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Are You Wasting Money on Cloud Services?

Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

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Data Virtualization Makes Managing Data Easier

Businesses are using more data than ever. Unfortunately, the data is usually spread out over different systems. Typically, this would make managing this data extraordinarily difficult, but with virtualization, the modern business that wants to use its data, can, efficiently. 

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You Don’t Need to Search for the Benefits of Backup

Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

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